A&D Monitor Troubleshooting
If you haven't set up your A&D monitor, please follow the instructions on the A&D Setup page.
If you see an error, remove batteries for 5–10 minutes, then re-insert batteries. If that doesn’t work, follow the tips below or check your monitor’s instruction guide.
| Symbol | What it means | What to do |
| ♥ | Appears while measurement is in progress. It blinks when the pulse is detected. | Measurement is in progress. Remain as still as possible. |
| Battery Charge | The battery power indicator during measurement. | When battery is low, replace with new battery. |
| Err | Unstable blood pressure due to movement during measurement. | Take another measurement and remain still. |
| Err | The systolic and diastolic values are within 10 mmHg of each other. | Apply the cuff correctly and take another measurement. |
| Err | The pressure value did not increase during the inflation. | Apply the cuff correctly and take another measurement. |
| Err CUF | The cuff was not applied correctly. | Apply the cuff correctly and take another measurement. |
| E PUL. DISPLAY ERROR | The pulse is not detected correctly. | Apply the cuff correctly and take another measurement. |
| Err E or Err 9 | Device internal error. | Remove the batteries, press the power button, then install the batteries again. If you still see the error, contact us. |
| Err 10 or Err 11 | Pairing has not been performed correctly. | Remove and re-insert the batteries. Try pairing again. |
If your electronic transmissions are not working, you can follow these instructions for manual reporting.